Bank

In community banking, large-scale financial firms are eroding away traditional advantages that were once important to many clients and replacing them with a one size fits all mentality for every client. Our team at Beacon Partners helps clients master the skills important to compete in this ever-changing market.

The financial industry has been struggling with unsustainable cost structures and shrinking revenues after the COVID-19 pandemic shocked the world. As the pandemic intensified, customers became more eager for financial guidance and comprehensive change. With customers wanting more specific guidance on how to act during this unique time, banks must now meet the ever-evolving customer needs with resolution.

To safeguard their relevance, community banks must reorganize their solutions and operations to generate the results that customers desire. Beacon Partners Consulting helps its community banking clients meet this promptly and achieve impressive results.

How Beacon Partners Consulting Helps its Community Bank Clients Succeed

Client Interaction

At Beacon Partners Consulting, our team will construct an optimized blueprint for introducing new clients to the services your Bank can offer. Moving away from the one size fits all service plans and specializing in a unique client interaction for everyone. We ensure that the culture within your institution is professional, retention of current employees/clients is high, and existing clients continue to have the greatest experience possible. Our team will develop a strategy to understand your client’s unperceived needs. When we understand needs, we can turn the client from an account closure to an expansion of services.

Retail Analytics

Our retail banking consulting teams partner with banks to capture customer loyalty and cross-selling opportunities, as well as to overcome challenges such as decreasing use of branches and increasing customer churn. The offering uses analytics to identify precise signals from customer data. Banks can then craft messages that target specific customer needs, build a marketing operations engine to manage and deliver multichannel messaging, and manage ROI.

Marketing Outreach

We will evolve your marketing to communicate with targeted demographics in a feature, advantage, and benefit strategy. Utilizing our unique metrics and research capabilities, Beacon Partners Consulting will aid your institution in reaching your most optimistic and advantageous market. Our team will assess your current marketing procedure and accumulate our recommendations to better improve the overall efficiency and obtain a better outreach for your marketing plan.

Process Return

We will conduct a full and in-depth analysis of your bank’s operations efficiency and create a plan that will benefit you across the board. Being able to efficiently communicate with clients is essential in the modern world of banking. With the global pandemic, many clients are uncertain what the future may hold for them financially. Therefore, being able to communicate amongst one another rapidly and clearly is crucial. Ensuring customers are having the finest experience possible will in return generate optimal yields for your institution.

Our Experience

Our team at Beacon Partners has extensive experience working throughout all lines of business within your bank in settings from community banks to some of the largest banks in the world. We pride ourselves in our ability to assist clients on a path for success. Our familiarity in banking allows us to build out personalized procedures for each bank we partner with.